This Privacy Policy describes how we collect, use, store, and protect the personal data of users visiting the website https://montepisano.travel/ (hereinafter referred to as the “Site”). The processing of data is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.
1. Data Controller
The Data Controller is:
Monte Pisano Travel
- Registered Office: [Complete address]
- Email: info@montepisano.travel
- Phone: +39 366 6949330
- Website: https://montepisano.travel/
2. Types of Data Collected
During your visit to the Site, we may collect the following personal data:
- Data provided voluntarily by the user: name, surname, email address, phone number, address, payment information, booking details, and personal preferences.
- Data automatically collected: IP address, browser type, operating system, pages visited, time spent on the Site, device information (through cookies and similar technologies).
3. Purposes of Data Processing
The personal data we collect is processed for the following purposes:
- Providing the requested services: management of bookings, sending confirmations and communications related to the tourist services offered.
- Promotional communications: sending newsletters, special offers, and updates on events and activities in Monte Pisano, with the user’s consent.
- Site analysis and improvement: analyzing user behavior on the Site to optimize the user experience.
- Compliance with legal obligations: fulfilling fiscal, accounting, and regulatory obligations.
4. Legal Basis for Processing
The legal basis for processing personal data is:
- User consent: for sending promotional communications and newsletters.
- Contract performance: for managing bookings and providing the requested services.
- Compliance with legal obligations: for fulfilling legal and regulatory duties.
5. Data Recipients
Personal data may be shared with the following recipients:
- Third-party service providers: such as hosting providers, payment processors, booking management systems, marketing and analytics services.
- Competent authorities: when required by law or requested by authorities.
6. Data Transfers Outside the EU
Personal data is not transferred outside the European Union. If it is necessary to transfer data to third countries, appropriate measures will be taken to ensure an adequate level of protection, in accordance with the GDPR.
7. Data Retention Period
Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, and in any case no longer than [insert period, e.g., 10 years] after the termination of the user relationship, unless a longer retention period is required by law.
8. User Rights
In accordance with the GDPR, users have the right to:
- Access their personal data: to obtain confirmation of whether personal data is being processed, and if so, to access the data.
- Request rectification or deletion: of inaccurate or incomplete personal data.
- Restrict processing: in certain circumstances.
- Object to processing: for legitimate reasons, unless overriding legitimate interests exist.
- Withdraw consent: at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Data portability: to receive personal data provided in a structured, commonly used, and machine-readable format.
To exercise these rights, users can contact:
- Email: info@montepisano.travel
- Phone: +39 366 6949330
Additionally, users have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) if they believe their data is being processed in violation of the GDPR.
9. Data Security
Monte Pisano Travel takes appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
10. Cookies
The Site uses cookies to improve the user experience. For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.
11. Changes to the Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page with the indication of the last update date.
This Privacy Policy has been drafted in compliance with the GDPR and follows best practices for privacy on tourism websites, as recommended by authoritative sources in the field (termly.io).
If you need assistance with the technical implementation of this privacy policy on your site or cookie banner configuration, feel free to ask.